Effective Date: August 1, 2025
Welcome to Crafted Keepsakes of Texas! By using our website, placing an order, or interacting with our content, you agree to the following terms and conditions. Please read them carefully, as they explain your rights and responsibilities when purchasing or using our products and services.
1. Business Overview
Crafted Keepsakes of Texas is a small, sole-proprietorship based in Athens, Texas, specializing in handcrafted, custom, and personalized keepsakes. Our products include ornaments, wind spinners, memorial items, and other giftable creations, many of which are made to order or personalized using customer-provided content (photos, names, messages, etc.).
2. Use of Our Website
- By using this site, you confirm that you are at least 18 years old or have the permission of a parent or guardian.
- You agree not to copy, resell, or misuse any content, images, or products from this site.
- Unauthorized reproduction or distribution of our designs, images, or content is prohibited.
3. Ordering & Personalization
- Custom Orders: Many of our products are made to order. Please ensure all spelling, dates, names, and photo uploads are correct before submitting your order.
- Photo Uploads: If you provide photos, text, or other materials, you confirm you own the rights to use them or have permission from the rights holder. Crafted Keepsakes of Texas is not responsible for verifying ownership of submitted content.
- Proofs & Approvals: In some cases, digital proofs may be provided. Your approval indicates acceptance of design and personalization details.
- Lead Times: Because items are handmade, processing times will vary. Estimated ship dates will be communicated at checkout or via email.
4. Pricing & Payment
- All prices are listed in U.S. dollars and are subject to change without notice.
- Payment is required at the time of order. We accept major credit cards and other payment methods listed at checkout.
- Any promotional codes, sales, or offers are valid only during the stated time frame and cannot be combined unless noted.
5. Shipping & Delivery
- We currently ship within the U.S. (additional shipping options may be added later).
- Shipping times are estimates and not guaranteed. Once an item leaves our hands, we are not responsible for delays caused by carriers or weather events.
- Local pickup may be available by arrangement.
6. Returns & Exchanges
- Because many items are custom-made or personalized, returns and exchanges are generally not accepted unless the item arrives damaged or defective.
- If there is a problem with your order, please contact us within 7 days of delivery. We may require photos of the issue to provide a resolution.
- Refunds or replacements will be determined on a case-by-case basis.
7. Intellectual Property
- All designs, descriptions, images, and content on this site are the intellectual property of Crafted Keepsakes of Texas and may not be reproduced without permission.
- The Crafted Keepsakes name and logo may not be used without written consent.
8. Limitation of Liability
- Our keepsakes are decorative and intended for personal use. We are not liable for injuries, damages, or losses arising from misuse or improper installation of products.
- We make no warranties, express or implied, beyond what is described on this site.
9. Privacy & Data Use
- We respect your privacy. Please review our Privacy Policy to learn how we collect, use, and protect your information.
10. Changes to Terms
We may update these Terms and Conditions at any time. Any changes will be posted here, and the “Effective Date” will be updated. Continued use of the website constitutes acceptance of updated terms.
11. Contact Information
Questions? We’re happy to help.
Crafted Keepsakes of Texas
7991 County Road 3704
Athens, TX 75752
Email: cathey@ckotx.com
Phone: 602-320-9186